Acceptable use policy

Last updated: 2026-04-28

The Service is intended for lawful purposes — improving connection privacy, bypassing technical restrictions of public networks, accessing legal content, and other legitimate uses. These Rules define which actions are not permitted within the Service.

What is allowed

• Accessing publicly available content blocked on a geographic basis.
• Protecting the connection from interception when using public Wi-Fi.
• Accessing work resources and services that require a specific country/IP.
• Testing and debugging of web applications, A/B testing from different IPs.
• Maintaining privacy during normal internet use.

What is strictly prohibited

Violation of laws

Any actions that violate the laws of your jurisdiction. The Service is a tool, and the user is fully responsible for how it is used.

Cyber-attacks and unauthorised access

• DDoS attacks and any load activity against third-party systems without the owner's consent;
• port scanning, vulnerability exploitation, password brute-force;
• unauthorised access to others' accounts, databases, or systems;
• circumvention of third parties' protection and intrusion-detection systems.

Malware and phishing

• Distribution of viruses, trojans, keyloggers, ransomware;
• hosting or contact with command-and-control servers (C&C);
• phishing emails, fake sites, credential theft;
• social engineering aimed at obtaining information unlawfully.

Spam and communication abuse

• Mass unsolicited commercial email (email spam);
• mass messaging via Telegram/messengers in violation of platform rules;
• creation and promotion of fake accounts on social networks;
• manipulation of votes, views, or clicks in violation of platform rules.

Protected content and intellectual property

• Mass download/sharing of copyright-protected content without permission from the rights holder;
• bypassing DRM systems on a commercial scale;
• torrents containing knowingly illegal content.

Using P2P/torrents is not banned per se, provided the content is distributed lawfully. However, P2P traffic may be technically restricted on some servers at the hosting providers' request.

Forbidden content

• Any actions aimed at harming minors;
• distribution of material inciting violence, terrorism, or hatred;
• trade in prohibited substances, weapons, or forged documents.

Financial offences

• Fraud, money laundering, financing of prohibited activities;
• circumvention of sanctions regimes;
• chargebacks after the service was delivered successfully, without contacting support.

Abuse of infrastructure

• Persistent 100% channel utilisation that clearly exceeds normal user patterns and degrades the Service for others;
• attempts to alter or gain system-level access to VPN servers;
• reselling access to issued configurations to third parties without prior agreement with the operator.

Consequences of violation

If a violation is established, the Service is entitled to:

1. Suspend access to the account without prior notice.
2. Terminate provision of services and delete the account and all associated configurations.
3. Withhold refunds for the unused period.
4. Disclose information to competent authorities upon their lawful request.
5. Block re-registration (by email, Telegram ID, IP, or payment details).

Complaints and requests

If you have been a victim of an offence involving our infrastructure (for example, received a phishing email from one of our server IPs), please report it via the contact page. Each request is handled individually; abusers are blocked.

The Service does not monitor user traffic content in real time. However, when justified complaints from third parties or lawful requests from competent authorities are received, an investigation is carried out and measures are taken.